Refund policy

At AJIKARCHIVES, every item is made with care and inspected before it is shipped. Please review our policy before placing your order.

All Sales Are Final

Due to the limited nature of our releases and to maintain product quality, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 24** hours of delivery.**

To help us resolve the issue quickly, include:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

If your claim is approved, AJIKARCHIVES will provide a replacement or another appropriate solution at our discretion.

Lost or Stolen Packages

AJIKARCHIVES is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier. If your package is lost in transit, please contact the shipping carrier directly.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout. AJIKARCHIVES is not responsible for orders shipped to an incorrect address entered by the customer.

Contact Us

For questions regarding your order, please contact our support team. We are happy to assist with any concerns regarding damaged or incorrect items.